REFUND & CANCELLATION POLICY

Effective Date: July 20, 2026

Thank you for choosing Leeora Healthcare. We are committed to providing quality health and wellness products under the Leeoveda brand.

3.1 Return & Exchange Policy

Due to hygiene and safety considerations for consumable products, including supplements, vitamins, gummies, and churnas, we generally do not accept returns or exchanges for products that have been opened, unsealed, or used, except where required under applicable law.

We will provide a replacement or refund, as applicable, if the product received is:

• Damaged during transit
• Defective
• Incorrect or different from the product ordered

Customers must contact our customer support team within 48 hours of delivery to report a damaged, defective, or incorrect order.

3.2 Verification Requirements

For damaged, defective, or incorrect orders, customers may be required to provide clear photographs and an unboxing video showing the package from the time of opening, along with photographs of the outer packaging and the issue.

This information may be required to verify the claim and process the request.

3.3 Refund Process & Timeline

Once a refund is approved, we will notify you by email or other available contact method. Approved refunds will generally be processed to the original payment method within 5–7 working days, subject to the processing time of the payment provider or bank.

3.4 Order Cancellation

Orders may be canceled before dispatch by contacting our customer support team.

Once an order has been dispatched from our facility, cancellation may not be possible. Any cancellation or refund will be subject to applicable law and our order-processing procedures.

3.5 Contact Us

For refund, replacement, or cancellation requests, please contact:

Company Name: Leeora Healthcare

Brand Name: Leeoveda

Registered Address: 8, Shakti Complex, Jamnagar–Khambhaliya Highway, Jogvad – 361 280, Gujarat, India

Customer Support Phone: +91 7041275566

Official Email: leeora.healthcare@gmail.com